6 Mar, 2014
by KIKI
Author:
KIKI
Gear - Will there be a happy ending?

 

 

Zinger! Talked with Foto Maerz Berlin today, they are really helpful and nice over there. They told me that I was the first person last year with the AF problem but after that more and more people came with the same problem, also 1D X owners. Mr. Henze had tried for several days to solve it with my camera and couldn't fix it back then. He recommended me last summer to send it in to Canon Germany. They told me everything was fine  Yesterday I had an idea how to maybe find a walk around and told them today. We talked for quite a while and Mr. Henze told me he had called Canon last year to ask for a solution. They avoided to confess a serious problem but actually admitted it's something for which there is no fix and that it's "normal" deviation.

 

Mr. Henze told me about 1D X owners who actually were as speechless as I am because the sophisticated AF system of their 6.000 € camera was useless in the field. Same with 5D IIIs. Mr. Henze himself is speechless. He will now try to custom adjust my camera the way that it's somehow a compromise that I can live with. He told me I should report publicly about the faulty AF system and complain to Canon about it again so that this serious problem gets a bigger audience and forces them to find a new solution.

 

Story to be continued ...

 

KIKI

 

 

10 Jan, 2014
by KIKI
Author:
KIKI
Photography - Problems with equipment

 

Who may be able to help me with my Canon 5D III, it's been to Foto Maerz in Berlin twice, to Okam in Zwenkau and to Canon Germany, Krefeld, it still has an autofocus error, but only Maerz is seeing it and told me they have no clue what to do. It's so critical that I'm only using the camera's center focus point for the last 15.000 images instead of relying on it's "sophisticated" 61-point auto mode. And I don't really know what to do ...

 

This is the reference image ...

 

 

This is what I get using center point (needs calibration, too, it's not spot on) ...

 

 

But this is what I get using its auto mode ...

 

 

Any help appreciated!

 

KIKI